Job: Account Executive at Aria Systems in Giza, Egypt

* Manage the relationship with customers allocated mainly in USA and Canada * Receive customers online tickets and forward it to the suitable support queue * Follow-up to ensure that appropriate changes were made to resolve customers' problems. * Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments * Follow-up Customer acceptance queue * Adding new tickets * Create Sales opportunities * Handling rework tickets * Close support ticket * Fluency in English is a MUST * Working hrs ( 2:30 PM - 11:00 PM) * Working days Monday - Friday

Company Profile

Aria Systems is an innovative developer of comprehensive Enterprise Resource Planning (ERP) software specifically designed for the Apparel, Accessories, Footwear, Home Furnishings and Textiles industries. Aria is dedicated to providing the most reliable solutions with expert support for streamlining and automating mission-critical business processes. Our apparel software applications are used by manufacturing and distribution companies throughout the globe for improving workflow, enhancing supply chain visibility, and increasing speed-to-market. With nearly two decades of experience in developing, deploying, and maintaining fully-integrated systems, Aria possesses the critical insight required for understanding the unique challenges facing apparel companies from both an Operations and Information Systems perspective, and delivers solutions that match the unique business needs of our customers.

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