Job: International Customer Service Representative at Teleperformance - Egypt in Cairo, Egypt

Handle Customer Complaints and resolve them Answer questions regarding product Fluency in English is a MUST as this is an Off-Shore Account Vacancy Flexibility with rotational shifts is also a MUST

Company Profile

Teleperformance at a Glance Teleperformance Egypt Established in 2007, Teleperformance Egypt is the first multinational contact center company to open in Egypt performing all contact center services serving Egypt, Middle East and Africa, and Offshore markets serving – North America, UK and Europe regions. Teleperformance Egypt operates over 1,050 workstations equipped with state-of-art technology; with more than 1,400 employees ( Full – Time Equivalents) serving 22 countries present in North America, Europe, Middle East and Africa destinations and conducts programs in more than 15 different languages and dialects on behalf of major international clients. Teleperformance Group Teleperformance was founded in Paris, France in June 1978 offering a full range of services and contact center solution programs for creating value across the customer lifecycle. The company has since grown to become the global leader in the outsourced call center market,reaching the number 1 world wide position in 2009. Teleperformance operates nearly 112,900+ computerized workstations, with more than 119,300 employees across 264+ contact centers in 51 countries. Teleperformance conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries.

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