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Job Description
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Respond to clients’ complaints in a timely and professional manner.
- Maintain membership sales and retention programs to meet or exceed membership financial goals.
- Perform Membership sale closing procedures including application & contract.
Job Requirements
- Work experience as a Front Desk Agent, Receptionist or similar role.
- Customer service attitude
- Excellent communication and organizational skills
- Good command of English both written and spoken.
- Maximum age 30.
- Flexible to work on a rotational basis.
- Must be Fit & Presentable
- CV Must include a recent Full-length photo
