Store customer care specialist
B.TECH -
Nasr City, CairoJob Details
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Job Description
- Process customer payments for goods by itemizing and totaling customer purchases.
- Calculate total purchases by recording prices and item prizes on the cash register.
- Process payments by accepting cash, checks, credit cards, vouchers, or automated debits.
- Document product pricing adjustments following price change guidelines.
- Collect payments by accepting the payment methods presented by the customer (cash, check, and electronic payments) and provides customers with change for cash for those paying cash.
- Verify and accepts credit card payments by following all the necessary authorization requirements.
- Provide customers with pricing information by answering questions.
- Cross-sell items by engaging customers when they inquire about product pricing.
- Process all payments using correct prices by referring to price sheets and other internal guidelines.
- Facilitate quick processing of customer payments by operating payment tools such as scanners, scales, and other devices.
Job Requirements
- Experience as a Customer care Specialist or similar CS role within a retail branch.
- Familiarity with our industry is a plus.
- Excellent communication and problem-solving skills.
- Multi-tasking abilities.
- BSc in any relevant degree.
