Telesales Representative
Nasr City, CairoTelesales Representative
Nasr City, CairoPosted 28 days ago9Applicants for1 open position
- 9Viewed
- 3In Consideration
- 0Not Selected
Job Details
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Job Description
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Job Requirements
- Proven experience as a telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota, preferably over the phone
- Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- BS degree in Information Technology, Computer Science, or a relevant field