Telesales Executive (Inbound & Outbound)
4level1 -
Maadi, CairoPosted 2 months ago13Applicants for5 open positions
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Job Details
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Job Description
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sale
- Keep records of calls and sales and note useful information
Job Requirements
- Proven experience as telesales representative or other sales of at least 1 year.
- Ability to learn about products and services and describe/explain them to prospects.
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Bachelor's degree holder is a must.
- English Level required: B1
- Flexibility with rotational days off.
- Shifts are fixed from 02:00 PM to 10:00 PM (Ramadan shifts are different)
- Flexibility to commute to work location (Maadi)
