Account Management:

• Develop and implement account plans and strategies to maximize client satisfaction, retention, and revenue growth.
• Serve as the primary point of contact for key clients, addressing inquiries, resolving issues, and providing exceptional customer service.
• Conduct regular account reviews and performance evaluations to assess client satisfaction, identify areas for improvement, and drive strategic account growth.
• Identify upselling and cross-selling opportunities within existing accounts to maximize revenue and profitability.
• Understand client needs, preferences, and goals, and proactively address concerns or issues to ensure a positive client experience.
• Conduct regular meetings, presentations, and business reviews to communicate performance metrics, discuss strategies, and identify opportunities for collaboration and partnership.

   Business Development:

• Identify new business opportunities within existing accounts and proactively pursue them to drive revenue growth and expansion.
• Research and analyze market trends, competitor activities, and industry developments to identify potential areas for business development and differentiation.
• Develop and execute sales strategies and action plans to achieve sales targets, revenue goals, and market penetration.
• Prepare and deliver sales presentations, proposals, and contracts to potential clients, demonstrating the value proposition and benefits of partnering with the company.
• Negotiate pricing, terms, and contracts with clients to secure new partnerships and agreements.