EmployerSindalah Island is seeking dedicated talents to join its hospitality team. Located in the stunning setting of the Red Sea, Sindalah Island is the epitome of luxury and relaxation, boasting three exquisite hotels and a commitment to providing unparalleled guest experiences.Position: DispatcherLocation: Saudi Arabia, Neom (Sindalah Island)Contract: 12 monthsJoining date: within one month (once documents are ready)Working hours: 6 days weekly, 9-10 hours per day including 1 hour breakCompany Provides Accommodation Transportation Airplane tickets Medical insurance & life insurance Annual leave Public Holidays Duty MealsRequirementsHigh school diploma or equivalent.Ideally 5 years of experience in a similar role.Excellent interpersonal, written, and verbal communication skills, with the ability to communicate in English (mandatory), Arabic (preferred), and other languages (preferred)Excellent guest service skills, ability to engage with guests, and provide courteous service.Ability to work flexible hours, including nights, weekends, and holidays.Ability to handle stressful situations calmly and professionally.Knowledge of local traffic laws and regulations.Skilled in providing immediate first aid treatment in case of any injury or illness.Ability to Perform CPR and other necessary first aid procedures during an emergency.Key ResponsibilitiesMaintain a cheerful, helpful, and friendly demeanor towards colleagues, staff, and guests, providing courteous and professional service consistently.Schedule and coordinate drivers' routes, ensuring accuracy and timeliness.Manage the pool of vehicles and buggies, dispatching them efficiently.Provide drivers with updated information on Sindalah facilities, services, and NEOM entities to enhance guest interactions.Communicate effectively with guests, staff, and management to ensure seamless service delivery.Handle passenger complaints or issues professionally.Track requests and movements from creation to completion.Monitor vehicle and buggy conditions, reporting any technical faults to the Site Supervisor.Ensure drivers follow safety rules and drive with care to protect passengers.Collaborate with stakeholders to enhance guest experience.Report mechanical issues or accidents promptly to management.Work flexible hours, including nights, weekends, and holidays.Adhere to company policies and procedures.Assist with other duties as assigned by management.Join Sindalah Island and be a part of shaping unforgettable experiences for its guests!