F&B Captain - All Day Dining

Shangri-La Dubai The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.As F&B Captain, We Rely On You To Interact and engage with restaurant guests and maintain high quality service standards Motivate team members and maintain a high level of team spirit (or team cohesiveness) Handle guest complaints effectively and professionally Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc. Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the restaurant and bar We Are Looking For Someone Who Has a passion for Food & Beverage Loves interacting with guests Believes in teamwork Communicates with fluency in English (as well as the local language) Preferably has experience working in either a luxury all day dining restaurant or a 5* hotel background A self-starter and a team player Enjoys being challenged