Job DescriptionCore Experience:Engineering degree with 10+ years of experience in Devops and application supportAt Least 3-4 years of people management experienceWorked in the manufacturing industry and must have good understanding of, MES and Analytics systemsPrior hands-on experience in troubleshooting application and infrastructure issues in production ITA Bachelors degree in Electrical / Electronics / Instrumentation,Control panel familiarity added advantageIdeal candidate would be one who is willing to, learn new technologies in software automation, enjoys customer interaction and ready to take technical challengesShould have good written oral communication skillsexposure to CI/CD, Docker, Kubernetes, AWS or any other cloud environmentExperience handling teams in 24x7 model in an onshore-offshore environmentExposure to lTIL processesStrong oral and written communication skills to effectively engage, persuade, influence andarticulate Controllers, PLC and SCADA, MES etc. systems issues and solutions to a variety of stakeholdersExposure to ServiceNow will be an added advantageExperience in building and monitoring the support teamExperience in developing and implementing policies and procedures to ensure that the support team provides consistent and high-quality support to customers for Production IT solutionsKey CompetenciesHandle application issues in production and ensure closureStrong Vendor management, customer management, and Support team management capabilityPerform RCA and problem managementIdentify impact, prioritize, and troubleshoot technical issuesProvide technical guidance and educate teams on CI/CD, Automation toolsets and processesDesign, build and manage robust CI/CD processes for deploymentsEstablish benchmarks and report on KPIs, metrics, for teams' productivity and efficiencyExperience in analysing repeated incidents and to provide permanent solutionsShould be able to communicate directly with the Business users and resolve the issuesStrong fundamental knowledge in domain areasStrong communication skillsShould be able to work in shifts and weekendsExperience with PLC,SCADA, HMI, MES, GE, Rockwell and Honeywell industry Solutions stacksRecruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.