·        Comply with licensing laws and other legal requirements.

·        Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

·        Coordinate daily Front of the House (Included the Bar) restaurant operations.

·        Ensuring excellent customer service and dealing with customer feedback and complaints

·        Open and close the restaurant on time.

·         Organize and supervise shifts and assigning tasks and coordinating work shifts, timetables and staff leave.

·        Corporate with HR Dep the recruitment process.

·        Train new and current employees on proper customer service practices.

·        Appraise staff performance and provide feedback to improve productivity.

·        Encourages employees to provide excellent customer service within guidelines.

·        Organize marketing activities Internally, promote the brand in the local community through word-of-mouth and restaurant events.

·        Maintain high standards of quality control, hygiene, and health and safety

·        Take responsibility for the business performance of the restaurant

·        Analyze and plan restaurant sales levels and profitability

·        Managing a restaurant’s finances

·        Control operational costs and identify measures to cut waste for FOH.

·        Present detailed reports on weekly, monthly and annual revenues and expenses to the operation manager.

·        Implement policies and protocols that will maintain future restaurant operations.

·        Monitoring stock levels and placing orders for FOH supplies.

·        Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

·        Responsible for the FOH area Activities and the staff level performance.