Technical Operator

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Job Purpose:

The Technical Operator is responsible for the operation, maintenance, improvement and repair of equipment to support the delivery of operational KPIs (Productivity, Quality, Safety, Health and Environment, Cost, Delivery, Morale, Innovation and Sustainability (PQSCDMIS)). 

The Technical Operator should master the operation of a series of machines/processes in at least two areas of the factory in order to provide factory resilience.  Supported by the core skills to work within an autonomous team the Technical Operator will diligently follow the established standards of production delivery and drive continuous improvement.  Safety, quality and eco-efficiency are the hallmarks of the Technical Operator, which complement an enhanced ability to analyse, problem solve and coach others. 

What will your main responsibilities be:

• Technical: - Knowledge and application of technical skills to Operate, Maintain, Improve and Repair (OMIR) equipment.  This allows production targets to be met safely, at the right level of quality and on time.  Full Technical Operator status is dependent on a high level of mechanical competence as defined by the skills profile.

  
  

  • Understand the principles of mechanism and motion and be able to conduct changeovers, basic repairs and adjustments (eg Cams, slides, bearings, belts and pulleys).  Utilise appropriate lubrication regimes.

    
    

  • Understanding of principles and application of pneumatics in the sourcing unit; able to conduct fault finding and basic repair.

    
    

  • Monitor and evaluate the condition of equipment, machinery and components through the use of instrumentation and other diagnostic techniques.   Liaises with technicians to eliminate sources of contamination.

    
    

• Safety: Utilise all appropriate safety and environmental procedures relating to the Sourcing Unit and allocated equipment to ensure a safe working environment for the whole team.  Understand the legal responsibility placed upon individuals. 

  
  

• Workplace Hazards: Full knowledge of the workplace and hazards within it.  Utilise all appropriate safety and environmental procedures for people, processes, materials, products and equipment relevant to the task. Ensure GHK of the concerned area to eliminate risk of creation of hazards.

  
  

• Environment: Reduce environmental impacts and costs associated with utilities, chemicals and product and operational wastes through maximizing eco-efficient operation.

  
  

• Quality: Monitors quality against set standards and reports any product and packaging faults.  Detects process abnormalities quickly and takes emergency action to prevent them. 

  
  

• Decision Making: Identifies repeated problems with production and repeated causes of breakdowns and suggests how to solve these.  Actively contributes to mechanical and continuous improvements.  Makes decisions to minimize production loss e.g mechanical improvements to reduce waste.  Makes decisions to support effective team working eg arranging cover and managing training.

  
  

• Continuous Improvement: Use performance measures to identify and prioritise losses in production area by applying rigorous Cost Deployment and the Zero loss concept to eliminate losses.

  
  

• Problem Solving: Identifies, prioritises and addresses problems using appropriate tools and techniques that eliminate recurrence.  Capable and confident of using Kaizen and other improvement tools.

  
  

• Leadership: Promote the development of a highly effective and autonomous team through strong communication, leading by example and effective problem solving and conflict management.  Maintains focus on goals and targets. 

  
  

• Coaching: Champion specific skills within the semi-autonomous and autonomous team and coach them to others in order to drive excellence.

  
  

• Business Awareness: Understanding of the need to meet changing demands and the role of marketing and product innovation in growing the business and increasing the company's share.

  
  

•  Administration: Collaborate with colleagues to arrange shift and break cover, induct new employees and address performance shortfalls to ensure that team resources can meet operational requirements.

  
  

Experiences & Qualifications:

• Minimum ITI passed or Diploma in Engineering, Maintenance Engineering or 2 Years Vocational training course.

  
  

• 5 - 7 years' experience in operation and maintenance of Fully Automatic High-speed filling, labelling, cartoning ,wrapping machines, case erectors, case packers and palletizer.

  
  

• Experience in Beauty and Personal care lines would be an addition.

  
  

• Experience in PLC, Line integration and SCADA operations.

  
  

Skills

• Ability to build and maintain collaborative relationships and manage effectively at a store/customer level.

  
  

• Understanding channel & customer’s levers to build compelling selling stories that land key priorities and drive mutual growth.

  
  

• Strong ability to build relationships across all levels of the organisation (internally & externally).

  
  

• Strong Bias for action to drive through change with multiple markets /stakeholders. Business Development & channel strategy building.

  
  

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

  
  

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

  
  

• Critical SOL (Standards of Leadership) Behaviors

  
  

  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.

    
    

  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.

    
    

  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.

    
    

  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.

    
    

  • AGILITY: Explores the world around them, continually learning and developing their skills.

    
    

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.