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German Customer Support (up to 800 EGP per day)

Repconnectors
Cairo, Egypt
Posted 11 days ago
1 open position
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Job Details

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Job Description

Short-Term Project Opportunity: B2B Customer Support for German Pharmacy Account

Duration: 23rd May, 27th May, 29th May, 3rd June, 5th June, and 10th June, from 10 AM to 6 PM.

Compensation: Up to 800 EGP per day, Dependant on German proficiency level.

We have a temporary opportunity available for individuals fluent in German to serve as B2B customer support representatives for a pharmacy in Germany. Your primary responsibilities will include monitoring incoming orders and ensuring their prompt acceptance by the pharmacy. Should an order remain unaccepted for 5-7 minutes, you will be required to contact the pharmacy to expedite the process. Additionally, you may receive occasional calls from the pharmacy for order feedback.

Tasks Include:

  • Monitoring order status and ensuring timely acceptance.
  • Making calls to prompt order acceptance.
  • Providing feedback to the pharmacy as necessary.
  • Updating order statuses and leaving messages on our Slack channel.

Training: Quick training will be provided as needed to ensure comfort and proficiency in communication with the pharmacy.

We believe this opportunity aligns well with your skills and availability. If interested, please confirm your availability for the specified dates.

Job Requirements

  • customer support experience is a bonus
  • Strong phone contact handling skills and active listening
  • your personal laptop
  • Great Internet Connection
  • Great German Spoken Skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Discipline

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