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Job Description
- Oversee the management and operations of a newly developed sizable mixed-use complex, comprising upmarket shopping malls, office buildings and domestic residences.
- Participate in the transition process of the newly developed complex, ensuring a smooth handover from construction to operational phase.
- Build and lead a skilled and efficient direct labor force responsible for the day-to-day operations and maintenance of the complex.
- Develop and implement strategies for outsourcing hard and soft services, including cleaning, security, maintenance, and landscaping.
- Develop, implement and monitor SOPs, SLAs and KPIs for delivery of quality hard and soft services.
- Maintain a database of competent and qualified suppliers to ensure efficient service delivery.
- Ensure compliance with all relevant regulations, codes, and standards governing facilities management, health, safety, and environmental practices.
- Manage budgetary and financial aspects of facilities management including cost estimation, procurement of supplies and services, and tracking expenses.
- Review commercial contracts and manage quality reviews, goal assessments, and progress assessments to ensure service excellence.
Job Requirements
- Bachelor's degree or higher in engineering or a relevant discipline.
- Minimum of 10 years experience in facilities management, including managing multiple property projects and a comprehensive understanding of facilities management tasks. Experience with international integrated facilities management service providers or solid experience in the management of sizable mixed-use development is preferred.
- Proficient in integrated facilities management systems including operations, customer services, engineering, cleaning, and security sectors.
- Knowledge of industry best practices, building codes, and legislative requirements relating to facilities management.
- Experience in the use of a Computerized Maintenance Management System (CMMS) or facilities management software.
- Relevant professional qualifications (e.g., CFM, PMP) will be preferred.
