Sales and Business Development:

• Identify, prospect, and secure new business opportunities within the food processing and packaging industry in Egypt and Africa.
• Develop and maintain relationships with key decision-makers, including food manufacturers, processors, and packaging companies.
• Collaborate with the sales team to create and implement effective sales strategies and plans to achieve revenue targets.
• Conduct market research and analysis to identify industry trends, customer needs, and competitive offerings.

Technical Expertise:

• Provide technical expertise and support to clients regarding food processing solutions, packaging equipment, and instruments.
• Conduct product demonstrations, presentations, and technical training sessions for customers and prospects.
• Understand and communicate the features, benefits, and applications of our products to meet customer requirements.
• Collaborate with engineering and product development teams to address customer feedback and customize solutions as needed.

Project Management:

• Coordinate with internal teams and external partners to ensure timely delivery and installation of equipment and instruments.
• Manage project timelines, budgets, and resources effectively to meet customer expectations.
• Provide ongoing support and maintenance services to customers, including troubleshooting and resolving technical issues.

Customer Relationship Management:

• Build and maintain strong relationships with existing customers, serving as their primary point of contact for technical inquiries and support.
• Address customer inquiries, concerns, and complaints promptly and professionally, ensuring high levels of customer satisfaction.
• Anticipate customer needs and proactively recommend product upgrades, enhancements, or additional services.

Market Analysis and Reporting:

• Monitor industry trends, market dynamics, and competitor activities to identify growth opportunities and potential threats.
• Prepare and present regular sales reports, forecasts, and analysis to management, highlighting key performance metrics and areas for improvement.
• Provide input and feedback to the marketing team regarding product positioning, messaging, and promotional activities.