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Senior IT Help Desk

ZAD MEP
New Cairo, Cairo

Senior IT Help Desk

New Cairo, CairoPosted 22 days ago
164Applicants for2 open positions
  • 10Viewed
  • 3In Consideration
  • 6Not Selected

Job Details

Experience Needed:
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Job Description

responsibility 

  • Domain Controller
  • Accountable for support and maintenance of printers, Meeting room automation,
    Video Conference systems, Telephone systems, Digital Signage system and
    access control systems.
  • Make sure escalations are dealt with, managed and minimized whilst remaining
    calm in situations of conflict.
  • responsible for the day-to-day IT operations, scheduling and technical
    support of the company’s infrastructure and computers etc.
  • Firewall
  • File Server
  • IP Came
  • End User support
  • Proven experience as a help desk technician or other customer support role
  • Tech savvy with working knowledge of office automation products, databases and remote control
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues

Job Requirements

  • Computer Science, Engineering, Information Technology, or Management Information Systems major
  • Very good command of English, both written and spoken.
  • Excellent analytical and problem-solving skills
  • Ability to work well in teams
  •  Strong work ethic and attention to detail

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