Job Details
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Job Description
Job Purpose:
As an IT Administrator, the job entails supporting and administrating the network and IT
infrastructure. The primary goal of the position is to provide maximum availability,
performance, and smooth operation of the company’s IT infrastructure with a sharp focus
on business continuity. The position will be responsible for installing, maintaining, and
supporting LAN, WAN, and cloud-based infrastructures throughout the company. This
person should also be able to execute with a high degree of success in integrating and/or
resolving issues with network, VPN, firewall, Windows Servers/VMs and cloud services.
Responsibilities:
- Support and maintain company data and technological infrastructure.
- Repair, upgrade, and configure desktop computers, servers, and various office peripherals.
- Provide technical assistance and remote computer or network support to end users.
- Apply updates and patches to enterprise applications.
- Perform server patch maintenance, system and server backups and data archiving.
- Implement and maintain security systems including policy and procedures to protect the
company's systems from viruses and hackers. - Troubleshoot and resolve software, hardware, and connection issues.
- Create new user accounts and change or delete existing accounts per request.
Job Requirements
Preferred Qualifications:
- At least 10 years’ experience in Information Technologies, or other related areas with
experience supporting Microsoft 365 applications. - One or more Microsoft 365 Certifications such as Developer Associate, Modern Desktop
Administrator Associate, Teamwork Administrator Associate, Fundamentals or Enterprise
Administrator. - One or more Professional certifications such as CompTIA A+, CompTIA Network+, AWS
Cloud Practitioner, GIAC Information Security Fundamentals (GISF), Cisco Certified
Network Associate (CCNA), AWS Certified Cloud Practitioner (CCP), ITIL 4 Foundation.
Knowledge, Skills, and Abilities:
- Project management experience implementing Microsoft 365 solutions.
- Proven experience in a network administrator role
- Hands on experience in networking, routing, and switching.
- Excellent knowledge of best practices around management, control, and monitoring of
server infrastructure - Ability to set up and configure server hardware.
- Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and
problem resolution is desired. - Familiarity with backup and recovery software and methodologies
