IT Support Help Desk Responsibilities:Consulting with IT managers and other departments as required.Providing IT assistance to staff and customers.Training end-users on hardware functionality and software programs.Resolving logged errors in a timely manner.Monitoring hardware, software, and system performance metrics.Update, Format and Install computer software. as well as upgrading hardware and systems. join and manage domains, and troubleshoot hardware, software, and network issues. Maintaining databases and ensuring system security.Documenting processes and performing diagnostic tests.Keeping track of technological advancements and trends in IT support. Install Printers, set up and share them by Using TCP/IP. configuring face \fingerprint machines. IT Support Help Desk Requirements:A bachelor's degree in computer science, information technology, or similar.3-5 years of experience as an IT support specialist.Speak ,Read and Write English fluently.Exceptional ability to provide technical support and resolve queries.In-depth knowledge of computer hardware, software, and networks.Ability to determine IT needs and train end-users.Proficiency in IT helpdesk software.Ability to keep up with technical innovation and trends in IT support.Exceptional interpersonal and communication skills.