JobIn Client∙ Saudi Arabia ∙On-Site ∙Full-Time ∙Senior ∙Bachelor's Degree In Business Administration, Communications, Or A Related FieldDescriptionA Prestigious Firm Located In Madinah Is On The Lookout For Client Services Consultant.Responsibilities:Develop and maintain strong, long-term relationships with assigned clients, acting as a single point of contact.Proactively communicate with clients to understand their needs, challenges, and feedback.Manage client expectations and address any concerns promptly and professionally.Build trust and rapport with clients, becoming a trusted advisor who can offer guidance and support.Ensure a smooth onboarding process for new clients, familiarizing them with the organization's products, services, and support resources.Provide ongoing education and training to clients to help them maximize the value of the products or services they utilize.Develop and deliver client-facing presentations and materials to effectively communicate product features and benefitsSkillsMinimum of 3-5 years of experience in customer service, account management, or a similar client-facing roleProven track record of building strong relationships with clients and exceeding customer satisfaction goalsProficiency in CRM software and other relevant technology toolsIn-depth knowledge of the organization's products or servicesExperience with technical troubleshooting and providing basic technical support