Smart Technology Solutions, is a company that provides businesses and people with information technology support services. We have a huge client base in the MENA region, with our headquarters in Jeddah and offices in Riyadh and Africa.Our senior management staff is mostly made up of people who have worked here in junior positions. We'll provide you with not only a job but also an environment in which you may learn and grow. We're looking for people that are passionate about Learning, Training, development, help, Support, internal team service, and Customer Service. people who know how to have fun but also deliver great results. People who can embrace change easily and be very committed and determined. If this sounds like you, then we want you!Overview: As a Junior Business Analyst, you will play a pivotal role in our project teams, supporting the analysis, planning, and management of initiatives that drive our business forward. Working closely with stakeholders across the organization, you will gather and interpret data, conduct analyses, and help implement solutions that improve our operations and deliver value.What Are Your Duties?Assist in the collection and analysis of data from various sources, including market research, customer feedback, and operational metrics.Support Senior Business Analysts and Project Managers in developing business cases, project plans, and strategies.Contribute to process improvement initiatives by identifying inefficiencies and suggesting enhancements.Prepare and present reports and presentations that clearly communicate findings and recommendations to stakeholders at various levels.Participate in the implementation of solutions, including documenting requirements, assisting with user acceptance testing, and providing post-deployment support.Stay abreast of industry trends and developments that could impact our business.What are we looking for?Bachelor’s degree in business administration, Finance, Economics, or a related field. 1-2 years of experience in a business analysis role.Strong analytical and problem-solving skills, with the ability to interpret complex data.Proficiency in Microsoft Office Suite, especially Excel, and familiarity with business intelligence software (e.g., Tableau, Power BI).Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.Strong organizational skills, with the ability to manage multiple tasks simultaneously and meet tight deadlines.A proactive attitude and willingness to take on new challenges.What we Offer:Full on-the-job training & support.Fun working environment and culture.Great opportunity for advancement.We See Equal at SMART:At our organization, we value diversity and are an equal-opportunity employer. Our employees come from a wide range of backgrounds, experiences, and perspectives. We'd want to include yours as well. Are you prepared to dazzle us with your brilliant ideas?Our Core Values:DELIVER WOW THROUGH SERVICEEMBRACE AND DRIVE CHANGECREATE FUN AND A LITTLE WEIRDNESSBE ADVENTUROUS, CREATIVE, AND OPEN-MINDEDPURSUE GROWTH AND LEARNINGBUILD OPEN AND HONEST RELATIONSHIPS WITH HUMAN COMMUNICATIONBUILD A POSITIVE TEAM AND FAMILY SPIRITDO MORE WITH LESSBE PASSIONATE AND DETERMINEDBE HUMBLEOur Vision:We are an Extremely Trusted & Fun Technology Provider, with a humanly WoW Service that always exceeds our client’s expectations. We add value to our employees, suppliers, and clients and are their family and friends. Our services will cover the Middle East and Africa. And we will be dominating the IT Services for Small & Mid-sized businesses in terms of the number of satisfied clients. We want to be from well-known companies that have great cultures and working environments.