Sales Account Manager
BB FM -
Sheikh Zayed, GizaJob Details
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Job Description
Role Description
- Regularly monitors CRM and ensures regular updates are being made.
- Reviews and approves financial offers and prepares contract documents for review by General Manager prior to negotiation with clients.
- Takes a solutions and consultative selling approach to ensure clients’ needs are accurately met
- Communicates with Marketing campaigns to drive revenue and increase product growth.
- Explains payment cycle procedures to customers to avoid any ambiguities.
- Processes work order information and handles Jobs' schedules in coordination with the Operations Manager & fleet Manager depending on workers availability.
- Handles customer complaints, provides logical solutions and attempt to resolve the complaint.
- Submits monthly and quarterly Reports to align Management with target achievement and deviations if any.
- Responsible for all client’s relation, existing and new, and reaching highest level of customer satisfaction
- Provide Management and Marketing with all Reports required, sales, and marketing reports
- Make sure sales revenue is achieved and reporting any issue on the spot
Job Requirements
- Proven work experience as a Sales account manager or Sales account executive
- Hands on experience in sales and an ability to deliver excellent customer experience
- Knowledge of CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- An ability to deliver projects and answer inquiries on time
- Business acumen with a problem-solving attitude
- BSc degree in Business Administration, Marketing or relevant field