Job Details
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Job Description
- Answer new inquiries and convert them into clients.
- Provide excellent customer service on time via email, telephone and WhatsApp.
- Acts as a liaison between customers and the other departments to enhance the overall customer experience.
- Analyzes complaints from customers and provides adequate resolutions.
- Prepares documents and reports for future reference.
- Have a good knowledge of the products and services being offered.
- Achieve sales and customer service targets.
- Communicates customer feedback and reviews.
Job Requirements
- Prior experience in customer service.
- Excellent written and verbal communication skills.
- Sales experience is a plus.
Please leave a voice message in this application as a key part of the hiring process while introducing yourself.