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General Manager

Shangri-La Group
Makkah, Saudi Arabia
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General Manager

Makkah, Saudi ArabiaPosted 18 days ago
85People have clicked1 open position

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Job Description

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. 203 stylish rooms and suites plus 17 luxury serviced apartments. 5 restaurants and lounges, including the legendary Shang Palace 116 privately owned Burj Assila Residences. Job SummaryWe are seeking a dynamic and experienced General Manager to lead our team and oversee all aspects of our hotel operations. The ideal candidate will be a hands-on leader with a passion for hospitality and a track record of delivering exceptional guest experiences. To be successful in this position, the candidate has to have: Commercial Acumen Ability to adapt business strategies to volatile business dynamics / market environmentAbility to build strong commercial partnershipsAbility to develop and execute revenue optimization and sales strategiesProven track record in positioning a hotel within an evolving marketProven track record in optimizing costs Operational Ability Must be a high-touch hotelier, willing to engage with prominent and demanding clientsDemonstrable service and quality results in past roles, specifically within F&BAbility to build a team of operational expertiseAbility to drive for operation enhancement and manage crisis Leadership Agility Must be assertive and communicate well with persuasionStrong staff engagement with a focus on retention is a mustHas prior proven experience in having a strong business partner role with hotel ownership and local authoritiesCreative and able to set trends to differentiate from competitorsMust be able and willing to relate well to the local workforce and wider communityDemonstrate clear team/collaborative experience, both internally and externallyWe Are Looking For Someone Who HasBachelor's degree or equivalent qualification in Hospitality Management,At least 15 Years of Management experience in Hotel Operations with a proven track record of success in a leadership role.Previous Saudi experience is preferred whilst previous work experience in the Middle East is a must.Arabic speaking will be advantageous.

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